Refund Policy

You may request a full refund of your most recent payment within 30 days of the order date, for any reason, including change of mind. Free trials are not charged, so no refund is needed if you cancel before the trial ends.

Payments are processed by our Merchant of Record, Paddle. Request a refund at paddle.net using the email address on your order, or contact us at support@plumeria.app and we will arrange it with Paddle on your behalf. Refunds return to the original payment method, typically within 5 to 10 business days depending on your bank or PayPal.

You can cancel a subscription at any time from the account page. Cancellation stops future renewals and access continues until the end of the paid period. Seat additions are prorated by Paddle at the time of the change.

Paddle's own Refund Policy also applies to every order, and statutory rights in your country are unaffected by this policy.