Legal and compliance
Information only, this page is not legal, customs, tax or export advice. Always confirm the position with your own qualified adviser.
Maatvia LLC is a limited liability company organised under the laws of the State of Delaware, United States. The documents below govern your use of the Maatvia console and explain how we handle the data you put into it. Nothing on these pages is legal, customs, tax or export advice.
Terms of ServiceThe agreement that governs your subscription, seat usage, warranty disclaimers and the limitation of our liability.ReadPrivacy StatementWhat personal data we collect, why we process it, how long we keep it and how you exercise your rights.ReadAI and Automated Content DisclosureWhich parts of the console are AI-assisted, why that output can be wrong, and why you must verify it against the official source.ReadGeneral DisclaimerRegulatory, classification and screening content is informational only and is not legal, customs or export advice.ReadRefund and Cancellation PolicyMonthly plans are non-refundable. Annual plans are refunded pro-rata from the end of the currently active month.ReadCookie and Tracking NoticeThe small number of cookies and local storage keys the console uses, and what we do not use.ReadSubprocessorsThe service providers that may process customer data on our behalf, and what each one does.ReadData Processing AddendumHow we act as processor for the trade data you upload, including security, subprocessors and deletion on termination.ReadSecurity Policy and Vulnerability ReportingHow the platform is protected and how to report a vulnerability responsibly.ReadAcceptable Use PolicyWhat you may not do with the console, the regulatory content, or your seats.ReadHarmony, balance and truthThe wording, status badges and source figures we hold ourselves to, with the published lists we screen against and the date each was last read.Read
Who to contact
- Contracts, terms and liability questions
- legal@maatvia.com
- Privacy, data-subject requests and DPA requests
- privacy@maatvia.com
- Vulnerability reports and security questions
- security@maatvia.com
- Billing, refunds and account help
- support@maatvia.com