Legal & compliance
Information only — this page is not legal, customs, tax or export advice. Always confirm the position with your own qualified adviser.
Maatvia LLC is a limited liability company organised under the laws of the State of Delaware, United States. The documents below govern your use of the Maatvia console and explain how we handle the data you put into it. Nothing on these pages is legal, customs, tax or export advice.
Terms of ServiceThe agreement that governs your subscription, seat usage, warranty disclaimers and the limitation of our liability.Read →Privacy StatementWhat personal data we collect, why we process it, how long we keep it and how you exercise your rights.Read →AI & Automated Content DisclosureWhich parts of the console are AI-assisted, why that output can be wrong, and why you must verify it against the official source.Read →General DisclaimerRegulatory, classification and screening content is informational only and is not legal, customs or export advice.Read →Refund & Cancellation PolicyMonthly plans are non-refundable. Annual plans are refunded pro-rata from the end of the currently active month.Read →Cookie & Tracking NoticeThe small number of cookies and local storage keys the console uses, and what we do not use.Read →SubprocessorsThe service providers that may process customer data on our behalf, and what each one does.Read →Data Processing AddendumHow we act as processor for the trade data you upload, including security, subprocessors and deletion on termination.Read →Security Policy & Vulnerability ReportingHow the platform is protected and how to report a vulnerability responsibly.Read →Acceptable Use PolicyWhat you may not do with the console, the regulatory content, or your seats.Read →
Who to contact
- Contracts, terms and liability questions
- legal@maatvia.com
- Privacy, data-subject requests and DPA requests
- privacy@maatvia.com
- Vulnerability reports and security questions
- security@maatvia.com
- Billing, refunds and account help
- support@maatvia.com